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  1. Ask HT
  2. Frequently Asked Questions
  3. Ask Human Touch
  • Human Touch Warranties and Policies
  • Technical Support
  • What are the differences between the REFLEX SOL Plus, REFLEX SOL, and REFLEX 5S foot and calf massagers?
  • What are the differences between the Super Novo X, Super Novo 3.0, Super Novo 2.0, and Novo Flex massage chairs?
  • What is the minimum doorway clearance for a Human Touch massage chair?
  • Why does my Human Touch chair have a Proposition 65 warning?
  • SUPER NOVO (SNOVO) - customer checks and hard reset
  • NOVO XT PRO - customer checks and hard reset
  • How do I use the Human Touch mobile app?
  • CIRCA ZG Chair Assembly video
  • Novo XT, Novo XT2 & Novo XT PRO body pad replacement Demo
  • CERTUS - the heat on the back doesn't feel as hot as the heat on the foot/calf massager
  • Where can I find the Use and Care Manual for my Human Touch product?
  • Where can I watch videos about Human Touch products?
  • Can I plug my Human Touch chair into a power strip?
  • Can children use Human Touch chairs?
  • Does Human Touch offer moving services for chairs?
  • How long does it take to receive replacement parts?
  • When will the service technician contact me?
  • How long are replacement parts available for Human Touch products?
  • What is the maximum weight capacity of a Human Touch chair?
  • Do you have a chair that can help my recovery time from my operation
  • How long should a massage chair session last?
  • Where should I place my Human Touch chair?
  • Why does my Human Touch chair sound louder at home than it did in the store?
  • What should I wear while using a Human Touch chair?
  • How much electricity does a Human Touch product use?
  • Can I use a Human Touch chair if I have a medical condition?
  • Which Human Touch chairs have Bluetooth?
  • Can I bring my Human Touch product to the California headquarters for repair?
  • What types of massages do Human Touch chairs offer?
  • Can I repair my Human Touch product myself?
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