How long should a massage chair session last?
Most Human Touch® massage-chair programs have a preset duration and stop automatically when the session ends. Available session lengths vary by chair model and massage program.
Allow the selected program to complete its normal cycle and follow the usage instructions in your chair’s Use and Care Manual.
Can I start another massage after the program ends?
Some chairs allow you to restart a program or select another program after a session ends. However, Human Touch cannot recommend one maximum number of consecutive sessions for every person or chair.
Consider:
- Your chair model and its operating instructions
- The massage program, intensity, heat, and duration
- Your personal comfort and sensitivity to massage
- Guidance from your physician or qualified healthcare provider
Stop using the chair immediately if you experience pain, dizziness, numbness, discomfort, or other unexpected symptoms. Consult a physician or qualified healthcare provider before resuming use.
What should I do if the chair stops unexpectedly?
Human Touch massage chairs include a thermal-resetting protection device designed to help protect the product from overheating.
If the chair suddenly stops and will not restart:
- Turn off the main power switch, generally located on the back or side of the chair.
- Do not operate the chair for at least 30 minutes.
- After the chair has cooled, turn it back on and test it.
Always turn off the main power switch while allowing the chair to cool. If the power remains on, the chair may restart unexpectedly when the thermal protection device resets.
If the chair repeatedly shuts off, becomes unusually hot, produces a burning smell, or does not restart after cooling, discontinue use immediately and submit a Human Touch Service Request.