Knowledge base

• Service Request Forms

  • Please choose a category from the list below.

    • Order Status
    • Service Request
    • Relax The Back - Customer Support
    • Relax The Back - Dealer Support
    • Commercial B2B – Service Request / Product Support

• Frequently Asked Questions

  • Ask Human Touch

    • Technical Support
    • SUPER NOVO (SNOVO) - Customer checks and hard reset
    • NOVO XT PRO - Customer checks and hard reset
    • HT APP - How to use the Human Touch mobile application
    • HT APP - Human Touch mobile application
    • Virtual Therapist Set-up : How To...
    • CIRCA ZG Chair Assembly Video

• Product Technical Support

  • NOVO chairs / Ascent Series Collection

    • Novo XT PRO Massage Chair
    • Super Novo Massage Chair
    • Certus Massage Chair
    • Novo XT2 Massage Chair
    • Novo XT Massage Chair
    • Quies Massage Chair
    • Sana Massage Chair

  • Perfect Chair® Collection

    • Perfect Chair® Accessories
    • Perfect Chair® PC-610 Omni-Motion Classic
    • Perfect Chair® PC-420 Classic Manual Plus
    • Perfect Chair® PC-600 Silhouette
    • Perfect Chair® PC-350 Classic Power
    • Perfect Chair® PC-PRO
    • Perfect Chair® General Videos

  • WholeBody® Collection

    • WholeBody® 8.0 Massage Chair
    • WholeBody® 7.1 Massage Chair
    • ZeroG® 5.0 massage chair

  • Altwork Signature Station

    • Altwork Signature Station - How to adjust the Signature Station

  • Gravis ZG Chair

    • Gravis ZG Chair

  • iJOY® Collection

    • iJOY® Total Massage

  • ALTUS PediSpa Massage Chair

    • Altus Pedispa Massage Chair

• Use and Care Manuals

  • Informational Guides for Use and Maintenance

    • HT APP - Consumer Complete User Guide
    • Human Touch Product Manuals and Maintenance Documentation