Does Human Touch Provide Service Technicians?

Yes. Human Touch works with carefully selected technicians who are qualified to service a variety of Human Touch® products, including massage chairs and zero gravity recliners.

Technician availability depends on the product, type of service needed, and service location.

Requesting Warranty Service

All warranty service must be reviewed, approved, and authorized by Human Touch before work begins.

To request service under warranty, submit a Human Touch Service Request.

Please provide:

• Product model
• Product serial number
• Proof of purchase
• Description of the issue
• Photos or videos of the issue, if available
• Current service address

Human Touch will review the request and determine warranty eligibility and the appropriate next steps. If technician service is approved and available, Human Touch will assist with coordinating an authorized technician.

Before Scheduling Service

Do not hire or schedule a technician independently for a warranty claim. Service performed without prior approval and authorization from Human Touch may not be covered under the product warranty.

Service fees or travel-related charges may apply if the repair is not covered under warranty or the service location is outside the available coverage area.