TROUBLESHOOT THE ISSUE
NOTE - It is recommended the assembly of the Hale Premier is done with 2 people for ease.
1. During assembly, make sure the chair is fully reclined and legrest raised, as the weight of the pad set will tend to pull the connection down and away during assembly.
2. Make sure the body pad is fully on and pulled up tight on the leg portion of the chair before you connect the hoses. The pad is heavy and it needs to be fully pulled onto the foot to have access to the slack on the hose coming from the pad.
• DO NOT let the body pad slip down on the chair frame during the assembly process.
3. Connect the Air Hoses first. make sure that the connection clips are mated correctly before inserting.
• The colors on the air hoses should match, the mounting is not universal and will become disconnected if not mated correctly.
• The Air Hose connection will be tight with little to no slack available.
• An audible click should be heard from the connector clip when connected.
4. Connect the Heater Wires, assuring that the securing clips on the connectors are fully engaged to prevent disconnection.
• An audible click should be heard from the connector clips when connected.
5. While making sure to not allow the body pad to slip down on the chair frame, complete the rest of the assembly process.