How often can I use my Human Touch massage chair without it overheating?
Human Touch® cannot provide one recommended number of consecutive massage sessions for every product. Safe usage may vary based on the chair model, session duration, room temperature, operating conditions, and instructions in the product’s Use and Care Manual.
Human Touch massage chairs include a thermal-resetting protection device designed to help protect the product from overheating.
What should I do if the chair stops during use?
If the chair suddenly stops and will not restart:
- Turn off the chair’s main power switch, generally located on the back or side of the chair.
- Do not operate the chair for at least 30 minutes.
- After the chair has cooled, turn it back on and test it.
Always turn off the main power switch while allowing the chair to cool. If the power remains on, the chair may restart unexpectedly when the thermal protection device resets.
Where can I find the recommended usage instructions?
Review the safety and operating instructions in your product’s Use and Care Manual. Recommendations may vary by model.
If the chair repeatedly shuts off, becomes unusually hot, produces a burning smell, or does not restart after cooling, discontinue use and submit a Human Touch Service Request.