1. What is the typical temperature the customer should feel when seated in the chair?

This depends on the ambient temperature of the environment the chair is used in. The colder the environment, the cooler the exposed surface will be.  Also, contact to the exposed surface (someone sitting in the chair) will heat the external surface more than if the chair is unoccupied. As such, external measuring of the chair’s temperature with a laser thermometer (or similar device) is not a reliable gauge of the heat being emitted. The variables cannot be factored.


It takes some time for the heating element to be heated to the highest temperature, typically 5-7 minutes.

When the ambient temperature is lower than 25°C(77°F) degrees, and when the heating element goes to the highest temperature of 40°C (104°F).


For safety, the heating would be cut off automatically after the duration of the massage program, and then the user would need to restart another massage program and press the heating button to restart again if he/she wants to continue use.


2. Does the heating element cycle on and off, or does it remain a constant temperature during operation?

The heating element temperature rises to 55(131°F)* which translates as an external temperature of 40°C (104°F). Once this temperature is reached, the heating element will cycle down slowly to a temperature of 38(100.4°F)* which translates as an external temperature of 25°C(77°F).

This cycle is repeated until:

a. the duration of the massage program ends and the heating automatically shuts down, or

b. the user shuts down the heating.


3. What is the maximum temperature that the heating element reaches?

55 (131°F). *This is the internal temperature of the heating element, this is not direct heat to the customer.