Human Touch - Home
Logo Logo
Human Touch - Home

My chair's remote powers on but the chair isn't moving

  1. Ask HT
  2. Frequently Asked Questions
  3. Ask Human Touch

browse

Unplug the remote from the chair and reattach the unit to secure the remote connection. Then try to power the chair up again.

Previous
Next
360058414232

    Articles in this section

  • SUPER NOVO (SNOVO) - Customer checks and hard reset
  • NOVO XT PRO - Customer checks and hard reset
  • HT APP - How to use the Human Touch mobile application
  • HT APP - Human Touch mobile application
  • Virtual Therapist Set-up : How To...
  • CIRCA ZG Chair Assembly Video
  • Reflex PopUp - The foot massager doesn't respond when the remote is pressed
  • Novo XT, Novo XT2 & Novo XT PRO Body Pad Replacement Demo
  • CERTUS - The heat on the back doesn't feel as hot as the heat on the Foot/Calf Massager
  • Where can I find the Use and Care Manual for my Human Touch product?

Related articles

  • My chairs remote is on but the chair isn't moving
  • Do you offer covers for your chair
  • Perfect Chair® Accessories Use & Care Manuals (PDF)
  • How to Replace the Perfect Chair® PC-610 Front Stretcher Bar Demo
  • Where can I find the Use and Care Manual for my Human Touch product?

Promoted articles

  • HALE PREMIER ZG - The Air Hose and/or Heater Connections are too short, or will not stay connected
×

Info Notification

Use this feature to highlight your new products or special promotions. This notification will only show once per stored user session.

See more
Logo

© 2025 Human Touch 4600 E Conant Street, Long Beach, CA 90808 USA